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FAQ - Frequently Asked Questions

How are machines used?

The process is very simple:

  1. Insert the clothes.
  2. Select the desired program.
  3. Make the payment.
  4. Start the washing or drying cycle by following the instructions displayed in the laundromat.
Do I need to bring detergent or fabric softener?

No. Our machines automatically include high-quality detergent and fabric softener in every wash, so there is no need to add any additional products.

How long does a wash cycle take?

The duration may vary depending on the type of program, the load, and the machine used. As a general guideline, a wash cycle usually takes between 25 and 45 minutes.

How long does the drying cycle take?

The drying time depends on the type of fabric, the amount of clothing, and the level of moisture. Normally, a drying cycle can take between 15 and 30 minutes, although some garments may require more time.

What capacity do the washing machines have?

We offer different washing machine sizes to suit every need, including large-capacity machines of up to 17 kg, ideal for duvets, blankets, bedding, or large loads of laundry.

Do you offer laundry service in addition to self-service?

Yes. We also offer washing, drying, and ironing services for customers who prefer to leave their clothes and collect them ready later.